Online Dating Frequently Asked Questions
Setting Up Profiles
How do I upload images?
First make sure you have a good image to put your best foot forward. Successful online dating starts with a sharp, clear photo that puts you in your best light. Read our tips.
You can upload an image directly from your camera or from your computer. Follow these simple steps:
That’s it!
Why are some of my images cutting off part of the photo?
Probably because you’re trying to upload a rectangular image into a square format. Currently the Let's Grab a Drink images must be square, so if you’re using rectangular photos, be sure to crop them before uploading. In the future, we’ll have cropping tools on the site, but for now, you should crop before uploading.
How do I change the information on my profile, like my interests?
Sign in with your username, then go to the Control Panel. The top link is “Edit Profile.” From there, it’s a simple fill-in-the-blank process, and you can change things whenever you like. Since this is an online dating venue, it’s a great idea to check your profile frequently and make sure it reflects your current interests.
How do I get on the home page?
Pure luck! The home page profiles are changed frequently and are randomly selected at Let's Grab a Drink HQ. However, beyond luck, it really helps if your profile is fully filled out, especially the “Interests” and “About Me” sections. If those aren’t complete, your chances of front-page display are pretty low.
How many drink categories can I belong to?
How many are relevant to you? You can sign up for all of them—but keep in mind that by doing that, you may end up meeting a lot of people with interests and personalities that don’t interest you. Even though the drink categories seem fun at heart, they are designed to help you find people who are more likely to be someone – well, someone you’d want to grab a drink with and possibly date. Read the categories as they’re described on the home page in terms of how they apply to you and which of those types you’d most like to meet.
On the other hand, if you really do have a wide variety of interests, go for it. This will give you lots of options for potential dates.
Membership
What does a membership cost, and how do I pay?
Let’s Grab a Drink accepts major credit cards.
Something to understand before signing up is how the membership plans work. It’s explained in more detail in the Terms and Conditions, but briefly, be aware that when you sign up for a membership, it’s on an automatic renewal basis. So if you sign up for a one-month membership, at the end of the month the membership is automatically renewed and billed unless you’ve told us to cancel it. The renewal is always done for the same time period as you originally enrolled for; if you enrolled for a three-month membership, you’ll be renewed as a three-month membership.
However, Let’s Grab a Drink is a pretty flexible dating site, and we will prorate your membership and offer that amount as a refund if you cancel during the membership.
How do I cancel my membership?
Just sign into our website with your member information and once logged in click on the "delete your account" link within the Control Panel. By clicking on the "delete your account" link, your account will be deleted. If you are a paying member and have a credit balance, your credit card will be credited for the remaining balance in your account. Please refer to our Refund Policy for more details.
Why do you charge membership fees when I can set up a profile without paying a fee?
There are two types of memberships, 1) Free Limited Membership and 2) Paid Unlimited Membership. With a Free Limited Membership you can set up a profile, upload photos, view profiles and send predefined messages to anyone on the site. These messages are “scripted messages” and you select a scripted message from one of five options. If someone you contacted is interested in you they have the option of the same five scripted messages. In order to freely communicate using our third party, confidential email service, you must become a paying member. A paying member has access to all profiles and can send emails to other paying members and scripted messages to non-paying members.
I’m 19. Why can’t I join if I’m looking to meet people over coffee or soda?
Frankly, even though we don’t sell or promote alcoholic beverages, we don’t want to be in the position of looking like we’re encouraging minors to partake. Hang in there. 21’s not so far away!
Dating Questions/Concerns
I’ve met someone I really like. Is there some way to suspend my membership without fully canceling it?
There’s not a way of suspending, but Let’s Grab a Drink’s lenient cancellation policy allows you to cancel anytime, and we’ll prorate your membership fee and give you a refund for the unused portion. So you’re not out anything, and you can always reactivate your membership later.
How do I find out about local get-togethers?
Right now there aren’t any specific events planned, but as membership grows, keep an eye on this website for group gatherings.
Can I block someone from contacting me?
Absolutely. Contact Customer Service, and we’ll be happy to help you. We can hide your profile and make sure you’re not contacted. We take the safety of our members very seriously, so don’t hesitate to let us know if there’s a problem. In the near future, members will have the ability to block another individual from contacting them.
How can I be most successful at meeting the people I want to meet?
The best way to have success with Let’s Grab a Drink is to make sure your own profile is as accurate and full of information as possible. People who use online dating sites are looking for as much detail as possible before making contact. Maybe there’s someone out there who really shares your love of Korean barbecue, but if you didn’t put that in your profile, they’ll never know. Be honest, and be thorough. Then take a deep breath – and go for it!
I keep hearing from people with different interests than mine.
It’s pretty rare to find someone who has completely identical interests to yours. Rather than focusing on what you don’t have in common, take a look at what you do; if you’re both strong supporters of your local pro baseball and football teams, that could carry you past difference in opinion as to whether classic country is better music than alt country. Obviously if you can’t find anything to talk about or agree on activities to do, then the differences are too great.
On the other hand, take a look at your profile. Do you have only two or three interests listed? The more information you provide, the more likely to find someone whose interests dovetails with yours.
I’m nervous about meeting people that I’ve been chatting with online. How can I be sure it’s safe?
It’s OK to be nervous—it means you’re more likely to be cautious. We provide some safety tips. Above all, don’t feel compelled to give out personal details, such as your address, phone, or work location, right away. If it’s a relationship that’s meant to be, the time will come when you feel comfortable sharing that info. If someone is demanding that info, refuse to give it. Plan outings in well-lit public places with other people present, and be sure you have a safe way home.
I met someone that I only sort of liked, and now I think I’m being stalked.
Contact us immediately through Customer Service, and consider contacting your local police department.
I have an idea for a cool group event location. Do you take recommendations?
Absolutely! Contact us at Customer Service. We’re always happy to take a look at what’s new and interesting in your area.